Please note the information about shipping
1) By DHL,UPS Express Saver and Fedex IP it usually takes 3-7days to arrive your place
2) By EMS it usually takes 10-27 days to arrive your place
3) By China Post Air Mail,HK Post Air Mail it usually takes 15-60 days to arrive your place
4) By ePacket to USA it usually takes 9-22 days to arrive your place
-For 99% products we will shipped within 1-3 business days after receive the payment. A shipping notification with tracking number will be emailed to you once your order has been shipped.
-We are not responsible for any customs duty incurred at foreign customs.
-We do not ship on Saturday or public holidays.
-We accept payment via Aliexpress.
-Please be sure your shipping address is correct. We will only follow your address listed at the payment for the shipment.
-International Buyers ? Please Note:
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer responsibility.
Please check with your country customs office to determine what these additional costs will be prior to bidding/buying.
-We offer 1 months Warranty.
-If you received an incorrect, damaged, defective, or item not as described, please return it within 15 days for a replacement or money back. We are not responsible for any purchase after this 15-day period. Please contact me before you return it.
-Return shipping is the responsibility of buyer unless the return is a result of our mistake (i.e., your receive the wrong item). We will pay for shipping replacement back to you if an exchange is requested.
-We will give you a feedback will the order is finish.
-Negative feedback does not solve anything. If you have a problem with your order please contact us first. We are always willing to work things out.
-Please contact us with any comments, questions or suggestions that you may have, we will be happy to assist you.
-You can contact us by leaving us an message, or email us. We will reply you within 24 hours.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.